Frequently Asked Questions
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After reading through our frequently asked questions below, if you are unable to find the answers you are looking for, please feel free to contact our service team via _____ or by calling our service line TOLL-FREE at 1-888-782-3876, Monday-Friday 9am-6pm and Saturday 10am-4pm. We look forward to assembling for you!
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Assembly Masters - We put it together... so you don't have to. Call toll free 1-888-782-3876 serving Los Angeles, Orange and Ventura County areas of Southern California Home and office furniture, fitness equipment and sporting goods assembly assemblymasters2012004017.jpg assemblymasters2012004015.jpg assemblymasters2012004013.jpg assemblymasters2012004011.jpg assemblymasters2012004009.jpg Build it and they will come
Serving Los Angeles, Orange and Ventura County Areas of
Southern California
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Make sure you provide your phone number, zip code and the following information:
1. Where you bought it? 2. Who makes it? 3. What Article No./ Model No. is it?
(Example: IKEA® article #123.456.78 or Staples® SKU #123456). Emailing us?
Scan in your store receipt or shopping list and just attach it to your email to us.
Faxing us? Include your store receipt or shopping list with any additional details.
Calling us? Just have this info ready BEFORE you call so we can properly assist you.
2. What information should I provide to receive a quote?
4. What form of payment do you accept?
5. Do you have liability insurance?
3. How does your pricing work?
To receive a quote for assembly / installation services, you can either send us an email to service@assemblymasters.net, send us a fax (Call us for fax number please) or you can call our TOLL FREE number at 1-888-782-3876. Make sure to have all your furniture and/or product information available when you contact us. The more information you have, the better we can provide you with a fair & competitive quote.
1. How do I request a quote for service?
We provide flat-rate pricing "per-item" based on our TLC formula (Time/ Location/ Complexity). Of course there are exceptions. The Industry standard is approx 1/3 of the MSRP of a product. Offering affordable per-item flat rates for fast and easy quotes, Assembly Masters will let you know exactly what the cost will be BEFORE anyone comes out. Just provide the information requested above in FAQ #2.
Payment can be made right over the phone with a major credit card or with our technicians at your location with cash (U.S. dollars only) or by company check.
(NO personal checks accepted).
Amongst the top priorities at Assembly Masters is peice of mind for our customers and technicians. For this reason, we carry qualifying general liability insurance supporting most commercial / residential requirements. Documents available upon request.
Assembly Masters is based in and proudly services the Santa Clarita Valley, Antelope Valley, Los Angeles, Orange and Ventura County areas. Some restrictions may apply. If you are still not sure if our services are provided in your area, please feel free to email us or call our toll-free today at 1-888-782-3876!
6. What areas do you service?
Assembly Masters provides on-site service seven (7) days a week. That’s right, even on Sundays! Taking appointments on a first-come basis through our service team Monday through Saturday, you can schedule your services request for the next week or for the very next day (when available)! Proudly offering a 3-hour arrival window!
7. What are your hours of service?
Assembly Masters does not provide delivery service at this time. We leave the heavy stuff up to the big guys with big trucks. Our AMT’s (Assembly Master Technicians) are fit, fast, skilled and experienced assembly professionals; the kind of guys that focus on the details to transorm your Ready-To-Assemble products into Ready-To-Use!
Built right the first time, your items will be sturdy & strong for years to come!
8. Do you provide delivery service?
9. Do you Guarantee your work?
Assembly Masters offers a 60-Day workmanship warranty on all new "boxed" assemblies (new items only). This is our guaranteed commitment to professional care and quality service. If you're looking for straight answers, scheduling you can count on and quality workmanship, then contact us today! Think of Assembly Masters as your trusted friend in the assembly business.
LunkerCove Design © 2011
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Mailing Address:
26873 Sierra Hwy #105
Santa Clarita, CA 91321
Toll Free 1-888-782-3876
Main: 661-714-6139
Main: 661-714-6139